Connect Marketplace - Performance based marketing and sales

To open a store on Connect Marketplace, you need to choose one of the packages that best suit your business needs. On the following link you can explore:

• Advanced package – ideal for entrepreneurs who want to step into the world of online sales quickly and easily without major upfront investment.
• Ultimate package – our most complete package, equipped with all advanced modules and mobile apps for maximum efficiency and professional online operations.
• B2B package – developed especially for manufacturers and distributors who do not sell directly to consumers but use the platform to expand their partner network and find new buyers.
• Enterprise package – intended for large business systems, with a personalized approach and solutions tailored to the specific needs of each client.

After selecting the appropriate package, you need to fill out the online application form with basic information. Your application will be automatically forwarded to our administrative team. Once the information is verified, your store will be activated, and the system will guide you through the initial steps of setting up your business. At the same time, you will gain access to the admin account, where you can enter content, manage settings, and make necessary payments to the Connect Marketplace platform.

After selecting your desired package (Advanced, Ultimate, B2B or Enterprise) and making payment, the activation process for your store on the Connect Marketplace platform begins. This includes the following steps:

1. Access to the admin panel: After payment, you will receive login details for your backend panel via email. Through this panel, you manage store information, payment methods, delivery options, and other key data.
2. Submitting materials: You will receive a detailed list of required materials, such as your logo or brand book, product list with prices, preferred product categories, information about your payment processor, delivery service, order contact email, and list of administrators.
   Important: We can only start building your store once we have all the necessary data and materials.
3. Design planning: Once materials are submitted, we work together to define the look and design of your online store so it aligns with your brand.
4. Applying design and data entry: After design approval, our experts apply the chosen look, enter required data, and prepare all functionalities for launch.
5. Store launch: After completing all previous steps, we carefully review everything. Once you confirm that everything meets your expectations, your store becomes active, and we connect it with social media and other marketing channels for public access.

If you have further questions or need assistance during the activation process, feel free to contact us through our available support channels.

Once you've submitted all the necessary materials and information, our expert team immediately begins preparing your online store on the Connect Marketplace platform. The process includes a collaborative design consultation that reflects your brand's identity and values.

The typical timeframe for complete setup and activation of your store is between 12 to 20 days. This period may vary depending on the complexity of your project, specific design requirements, and how quickly you provide feedback. We always aim to complete the process within this timeframe so you can start your online business as soon as possible.

When your web store is activated, you will receive backend login credentials via email. This is a professional administrative interface specifically designed for easy and efficient management of all store segments.

Through this interface, you can independently:

• Add and edit products – easily add new products, edit descriptions, specifications, or pricing of existing products.
• Manage multimedia – quickly add or update product images, videos, or documentation.
• Adjust pricing and activate discounts – set special prices, sales, or promotional campaigns with ease.
• Track orders and customers – view all orders, delivery statuses, and access a detailed customer database.
• View accounting and revenue data – track financials, sales volume, invoices, and other accounting records.
• Analyze business performance – access detailed reports, statistics, and sales analytics to make informed strategic decisions.

Our admin interface is intuitive and user-friendly, and our support team is always available to assist you with any questions or issues.

If at any point you decide to stop using the Connect Marketplace platform, we offer clear options and support to ensure your business can continue without disruption or complications. Your satisfaction and business interests are always our priority, so we offer the following scenarios:

Project closure initiated by Connect Marketplace

If Connect Marketplace decides to discontinue operations or close a specific project for any reason, we will migrate your web store to an independent platform. This allows your business to continue operating without restrictions, retaining all content, functionalities, and design used during your time with us.

Your independent decision to leave

If you wish to leave Connect Marketplace for your own reasons – which we fully respect – we can migrate your web store to a standalone platform. This process includes a fee that covers all required licenses, technical procedures, and expert work. This ensures a smooth transition and uninterrupted continuation of your store's operations.

Transition to Enterprise model due to business growth

If your business grows to a point where the 5% commission on the Connect Marketplace becomes too high, we offer a transition to the Enterprise model. In this model, your store is moved to a dedicated instance, and we define customized collaboration terms. The goal of the Enterprise model is to support your continued growth with conditions tailored to your evolving business needs.

For further questions, detailed explanations, or advice on the best solution for your case, feel free to contact us via the contact information available on our website.